Answers to the questions people most often ask about buying, storing and selling with BullionVault.
You create an account, deposit funds, and then buy gold at the live market price. Your gold is stored in professional vaults and you can sell at any time.
Please see our fees page for the latest schedule. Fees include a small trading commission and annual storage charge.
Yes, you can buy any amount of gold from as little as 1 gram.
Yes. All metals are stored in professional-grade vaults with full insurance coverage. Vault details are available on our vaults page.
All stored metals are fully insured. Details of insurance coverage to be confirmed.
We use industry-standard encryption, two-factor authentication, and segregated client accounts.
Tax treatment varies by jurisdiction. Please consult a tax professional for advice specific to your situation.
Simply log into your account, go to the Trade page, select Sell, choose the amount and confirm. Funds will be available for withdrawal.
Withdrawal requests are typically processed within 1-2 business days.
You can reach us via the contact form on our Help page or email us directly.
We aim to reply within one business day.
Phone support during UK business hours.
Verify client holdings against vaulted bullion.
Contact details are to be confirmed.
